The Synology Solution Day 2024 has concluded with great success, attracting over 300 IT professionals who gathered to delve into Synology’s latest solutions in data storage and management, data and workload protection, business productivity and video surveillance, all dedicated to enhance enterprise data management efficiency. At the annual flagship event, Synology introduced highly scalable data storage and management solutions, a dedicated backup appliance with advanced security features, flexible AI camera deployment options, and intuitive AI-powered productivity tools— all designed to empower business resilience.
Tag: IT
CrowdStrike Outage: 5 Key Points to Strengthen Data Resilience in Your Organization
On July 19, 2024, an attempt by CrowdStrike to update the “Falcon Sensor” for real-time threat detection and endpoint protection led to a system crash that affected 8.5 million Microsoft Windows devices, causing widespread IT and operational disruptions worldwide. Although this incident was not caused by a cyberattack or malware, it underscores the importance of having a comprehensive and reliable backup and disaster recovery strategy in place to prevent disruptions to business operations.
Synology 2023 & Beyond
Synology today revealed upcoming solutions that help businesses achieve more, become more resilient, and better resolve IT challenges through the power and flexibility of hybrid cloud architectures and an expanding ecosystem of tightly integrated solutions. Significant innovations across all products, spanning data management, data protection, and IT infrastructure security, set an even higher bar for reliability, security, and scalability.
Solve intermittent network connection issue – ping request timed out
There are 2 networks in my lab environment. 1 test network and 1 general IT network connection. Test network is used for communication between test server, PQIUHC and UUT – for all the testing purpose. Test network is an isolated network. On the other hand, general IT network is used to connect to all other networks such as Internet, other lab or factory network. Test server has 2 NIC (1 connect to test network and 1 connect to general IT network)
My customer reported he failed to connect to test server from his UUT. Network failed intermittently. The simple way to test network connection is using command prompt to test it. Key in ‘ping -t testserver‘ (replace testserver with your IP) in command prompt. In normal condition, you will get ‘Reply from testserver: bytes=32 time=1ms TTL=125‘. Else you will get ‘Request timed out‘ if the server network is totally out of service. However, sometime you get reply from it and sometime don’t. This is what we call intermittent network issue.
There are many factor that can cause this issue to happen. Hardware might the one that causing the problem but very less percentage unless your hardware is very old. Another one is caused by software. Finally, human’s mistake. Most of the time, it is caused by ourselves.
For this case, it is caused by human error. Somehow, there is cable from general IT switch link go to test network switch. Therefore, whenever PQIUHC or UUT want to talk to test server. They will face problem to connect to test server due to there are 2 routes (test network and general IT network). So intermittent network issue will happen. Only 1 route is allowed in this case. All we need to do is unplug the cable between these 2 switches and everything back to normal again… 🙂