I always suspect that my HTC One X has hardware issues. Well, I was wrong because HTC Service Center in Penang, Malaysia said that my HTC One X is perfectly fine after days of diagnosis. So I can’t enjoy One to One Exchange on HTC One X. All HTC One X hardware issues like screen flex, overheating and Bluetooth connection issue that I faced is considered normal to HTC. So this translate HTC One X hardware quality suck!!! Really disappointed with HTC after the legendary HTC HD2 that I love. HTC smartphone quality is getting worst nowadays…
HTC One X screen flex is a feature
Hey, HTC One X screen flex is one of the features. However, HTC One X demo unit in HTC sale booth does not have this screen flex feature. And based on CNET, Daniel Hundt, creative director at One & Co, HTC’s design consultancy mentioned that: “I was not aware of that — maybe this is not a shipping build. We would never let that ship.” But HTC Service Center personal did not even mark down this as complaint note and gave “it is a characteristic of the technology of the LCD screen” as reason. So is this a feature or defect? For your information, I don’t have this feature on my other devices with capacitive touchscreen. No, HTC HD2 does not have this feature too. I wonder why…
Super hot HTC One X is another feature
Oh my… Will my HTC One X explode? I am getting more than 60 °C temperature on my HTC One X? Up to 63.8 °C to be precise. Seriously, HTC One X is the hottest smartphone that I ever use. It is too hot to handle with hands. But HTC insists that overheating is part of the hidden bundled features. And it is perfectly normal for smartphone to get warm while play games or surfing internet for a long time. Yes, warm (around 45 °C) is normal but not hot (63.8 °C) like this…
Poor HTC One X Bluetooth connectivity
My HTC One X faces Bluetooth connectivity skipping, get disconnected and signal loss issues. And have poor Bluetooth coverage range too. However, all these are considered normal to HTC too. No issue found from HTC Service Center. I am really happy that I have these Bluetooth connectivity skipping, get disconnected and signal loss as part of features. Well done, HTC…
Unresponsive touchscreen while charging
Since I already at HTC Service Center in Penang, Malaysia, I also reported that my HTC One X touchscreen is not responsive while charging. No issue on normal usage, just face it while charging. Suspected my HTC One X charger has issue. But it turns out to be good as well.
Wow… I must have put too much hope and high expectation on HTC latest flagship smartphone ~ HTC One X. Expected HTC will be better after losing lot of market shares to Samsung. So I promised myself and gave HTC One X a try. However, based on my observation and experience. HTC does not fulfill my expectations at all. No more HTC devices for me anymore…
P/S – HTC Service Center (SiS Distribution (M) Sdn Bhd) in Penang, Malaysia did not call me after finished diagnose my HTC One X. I myself needed to call them twice to follow up. Poor HTC customer service too…
