HTC Malaysia offers 2 years warranty (1 + 1 year extended warranty) for all HTC Smartphones purchased from HTC authorised distributors like SiS Distribution (M) Sdn Bhd and Brightstar Distribution Sdn Bhd. You still can enjoy 1 year extended warranty if you don’t register it online. But the extended warranty coverage will be started based on the HTC manufacturer shipment date which is earlier than your HTC phone purchased date. So better register it online for extended warranty and do so within 7 days after purchased.
How to register HTC Smartphone for extended warranty in Malaysia?
Simple, just log on to HTC authorised distributor SiS Distribution Website here. Fill in all the required information. And don’t forget to submit scanned receipt (proof of purchase) to warranty@sis.com.my if failed to submit through online warranty registration system. If everything goes smooth, you should receive email from SiS like my 1 + 1 year extended warranty for HTC One X in the next few days. Cheer…
good news for htc user..
Hi Jayce, if the htc one x is under Brightstar Distribution Sdn Bhd, are we need to register online like the SiS Distribution Sdn Bhd does?
Hi GT, some said need and some said no need. Anyway, you can try to register also. Or consult HTC Support.
Ok, thanks a lot.
Hi Jayce, may I know does the sis warranty webpage only available on weekdays? For the purchase receipt, I purchased the phone through digi online and I received a ”Reply Card” in the phone package. Any idea what’s the ”Reply Card” ?
Thanks
SiS warranty website might be down temporary. I did not send back the Reply Card after registered online.
I’ve fill up the form online but there’s no button such as ‘Enter’ to press on to submit the entire form online itself. What do I do?
Hi Jagdish, please consult SiS Support.
How long did it take them to approve your extended warranty request?
Within 1 week in my case.
I’ve sent my request last Thursday. Should I call them or wait a little longer?
Totally up to you. 🙂
is there any format for email to send proof of purchase?
I tried to send my proof of purchase but got reply saying that the mail not delivered.
No. Something might went wrong with their email. Please call them instead.
Start from 1st May 13, HTC had changed the warranty service center from SIS to brightstar… Who purchased the HTC phone under brightstar.. no more enjoy 1 +1 years warranty